Cute Feedback from Everything Dinosaur Customer

We received this comment from a customer, sent to us on one of our customer feedback forms.  We really appreciate the comments about “great communication, packaging and delivery” which was on the front of the form but the lady who sent us in the feedback had written on the back of the form, explaining why she had purchased a dinosaur soft toy from Everything Dinosaur.

Customer Feedback Form

Finding a replacement “Mr Dinosaur”.

Picture credit: Everything Dinosaur/Plaxton

The feedback comment says:

“Saturday March 17th, we visited London and the Natural History Museum.  My 3-year-old chose this dinosaur as his momento and then promptly left it behind on the tube!  After trawling the net on Sunday (including the museum’s online shop), no-one stocked the exact lost dinosaur.  By Thursday 21st March, thanks to you I have a very happy 3-year-old little boy fast asleep with “Mr Dinosaur”!  Thank you!

We added our logo to the customer feedback and a picture of “Mr Dinosaur”, a Diplodocus soft toy.  Glad team members at Everything Dinosaur were able to come to the rescue.

Everything Dinosaur

To view our range of dinosaur soft toys: Dinosaur Soft Toys and Prehistoric Plush.

We get a lot of feedback from our customers, whether it is in the form of the official feedback forms such as this, or indeed comments on this blog or on our face book page – we read everyone and respond in person to all those that require a reply.  It is always a pleasure to hear from our customers.