Everything Dinosaur team members Mike and Sue have received a request to provide the organisers with a Lyme Regis Fossil Festival testimonial.  Everything Dinosaur was a main sponsor in 2025.  It is ironic, as the company was originally consulted whether a festival should go ahead and this year, it celebrates its twentieth anniversary.

The organisers emailed to request comments and feedback.  We were happy to provide a testimonial to the event organisers.

Everything Dinosaur was a main sponsor of the Lyme Regis Fossil Festival 2025. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

A Fossil Festival Testimonial

We thought it helpful to provide two testimonials.  One longer testimonial and a second shorter one providing flexibility.  We appreciate that the organisers might want to use the testimonials in a variety of media.

Here is our first testimonial:

Everything Dinosaur was delighted to be one of the principal sponsors of the 2025 Lyme Regis Fossil Festival, supporting this landmark 20th anniversary celebration of science, heritage, and community. We greatly valued the opportunity to engage directly with families, schools, and festival visitors, helping to inspire the next generation of scientists and prehistoric animal enthusiasts.

The Festival also provided the perfect stage for the launch of our British-designed Everything Dinosaur Evolution model range. If you are going to introduce a new series of dinosaur figures, there is surely no better place to do so than Lyme Regis, with its extraordinary heritage and history. The friendly and knowledgeable volunteers played a vital role in ensuring the Festival ran smoothly and were a credit to the event. We were proud to contribute to the Festival’s success and extend our thanks to the organisers, volunteers, and fellow sponsors who helped make the weekend so memorable.

Mike and Glen Southern of Southern GFX presenting at the Lyme Regis Fossil Festival. Picture credit: Dr Dean Lomax.

Picture credit: Dr Dean Lomax

The picture shows Mike from Everything Dinosaur with designer Glen Southern at the Festival. It was an honour launching Everything Dinosaur Evolution at the Festival.

To view the Everything Dinosaur Evolution model range: Everything Dinosaur Evolution Models.

Our Second Testimonial

The second testimonial is shorter. It is suitable for use in social media.  We wanted to communicate how we worked with the Festival organisers and what we gained as a main sponsor.

Here is our second testimonial:

Everything Dinosaur was delighted to serve as one of the principal sponsors of the 2025 Lyme Regis Fossil Festival, a landmark 20th anniversary celebration of science, heritage, and community. The Festival provided the perfect stage for the launch of our British-designed Evolution model range – and where better to introduce a new series of prehistoric animal figures than Lyme Regis, with its extraordinary fossil heritage. We greatly valued the opportunity to meet families, schools, and festival visitors, and extend our thanks to the organisers, volunteers, and fellow sponsors who made the event such a success.

Sue from Everything Dinosaur commented upon the Fossil Festival testimonial and added:

“Mike and I were thrilled to be part of the 2025 Lyme Regis Fossil Festival and to help celebrate its 20th year. It was also the perfect place to launch our new British-designed Evolution model range. You couldn’t ask for a better backdrop than Lyme Regis with its amazing fossil heritage! The brilliant volunteers really made the weekend special, and it was fantastic to meet so many visitors and share our passion for dinosaurs.”

The award-winning Everything Dinosaur website: Dinosaur and Prehistoric Animal Toys.

Everything Dinosaur receives hundreds of genuine customer reviews.  These reviews are posted on Google and on the Everything Dinosaur website.  In addition, the UK-based mail order company has partnered with Feefo.  Feefo was founded nearly twenty years ago. It is a ratings and reviews platform that collects reliable and constructive customer reviews.  The company has thousands of clients.  Moreover, Everything Dinosaur has partnered with Feefo for the best part of a decade.

Sadly, there are companies and individuals that approach us offering to create reviews for use on our website.  These are not reviews from customers.  Often, they are AI generated, and the aim is to enhance a brand’s reputation.  Everything Dinosaur does not use the services of these organisations, we never have.

Everything Dinosaur has been awarded the prestigious Feefo Platinum Trusted Service Award for 2025. Picture credit: Feefo.

Picture credit: Feefo

Proud of our Genuine Customer Reviews

Sue and I are proud of our customer reviews. Every review we publish is genuine.  The review reflects the views of a real person.  However, we receive emails offering us reviews for a fee.  It is a commercial transaction.  For example, we have highlighted below a typical email touting for business.

“Boost Your Brand’s Online Reputation and Visibility

In today’s competitive digital world, standing out and earning customer trust are essential. Enhance your brand’s credibility with authentic, professionally crafted 5-star reviews that strengthen your online presence.

Why Partner With Us:

• Realistic names and profiles.
• Reviews available in English, German, and French.
• Complimentary trial review offered.

Let’s collaborate to grow your brand’s online reputation and create a trustworthy image that attracts more customers.

Providing Honest Reviews and Customer Feedback

We only share genuine customer reviews. Each review comes from a verified buyer, not from a paid service. This feedback helps us improve and supports new customers with their choices. We believe honesty builds trust. Our reviews reflect real experiences and provide valuable insights into our products and service.

Mike from Everything Dinosaur commented:

“Visitors to our website can trust our reviews.  The customer feedback is genuine.  We are proud of the incredible feedback that we have received.  This feedback influences purchase decisions and we want to safeguard our reputation.  It is about building a trusted company, not about short-term gains using dubious business practices.”

The award-winning and trusted Everything Dinosaur website: Dinosaur and Prehistoric Animal Toys.

Everything Dinosaur’s export sales have been recognised by the Chamber of Commerce.  The UK company has been shortlisted for the International Trader of the Year category at the 2025 South Cheshire Chamber of Commerce Business Awards. This is the second category that Mike and Sue (Everything Dinosaur) have been nominated for.  This week, the company was nominated for its collaboration with other organisations.

To read about this earlier nomination: Excellence in Collaboration Finalist.

Sue commented:

“We have once again been recognised for our international sales.  Everything Dinosaur is a global success.”

Everything Dinosaur is a finalist in the South Cheshire Chamber of Commerce Business Awards 2025 in the International Trader of the Year category.

Nominated for International Trader of the Year

This shortlisting highlights the company’s remarkable international growth. Everything Dinosaur supplies dinosaur models, toys, and educational resources to customers across more than a hundred countries. The nomination reflects the business’s ability to combine specialist knowledge with outstanding customer service on a global scale.

At the same time, the company continues to remain firmly rooted in the local community. Based in Cheshire, Everything Dinosaur supports schools, museums, and educational outreach programmes. This strong local foundation, along with their dedication to customer service has helped fuel international sales.

Being shortlisted as an International Trader of the Year finalist demonstrates the company’s commitment to excellence in overseas trade. The South Cheshire Chamber Awards shine a spotlight on businesses that drive growth and innovation. Everything Dinosaur is proud to be recognised alongside other outstanding companies. The prestigious awards ceremony takes place on Friday, November the 14th (2025).

Mike from Everything Dinosaur commented:

“There’s lots of competition for this accolade.  Just to be shortlisted is an incredible achievement.  Sue and I are honoured and humbled.  In addition, we recognise that as a finalist, our little business must be getting a lot right when it comes to selling overseas.”

The award-winning Everything Dinosaur website: Everything Dinosaur.

Everything Dinosaur is a finalist in the Excellence in Collaboration category at the forthcoming South Cheshire Chamber of Commerce Business Awards.  Mike and Sue have been members of the local Chamber for years. The role of a Chamber of Commerce is to support and represent businesses in south Cheshire. Their goal is to promote the economic growth of their members and the local community.

The company is honoured to have been nominated as a finalist. The award ceremony takes place on the 14th of November (2025).

The UK-based mail order company is a finalist in the Excellence in Collaboration category at the South Cheshire Chamber Business Awards 2025.

The Excellence in Collaboration Category

The Excellence in Collaboration award recognises firms that show dedication.  Businesses that work in collaboration with other organisations to deliver positive outcomes. The development of the Everything Dinosaur Evolution range involved Mike and Sue working with a diverse range of companies, organisations and other bodies.  For example, proof of concept was demonstrated working in collaboration with Liverpool John Moores University and Mike worked closely with Manchester Metropolitan University exploring innovation.

Commenting on the work with academics and students Mike stated:

“It was wonderful to be able to work with these universities.  Their contribution proved pivotal in helping to get our own range of prehistoric animal figures off the ground. Furthermore, we were able to work with students and to help them with their studies and we were able to expose them to real issues in the commercial world.”

Unbox history! The Everything Dinosaur Evolution T. rex model is the first dinosaur model to have a digital product passport. In addition, the plan is to remove single use plastic bags from the packaging. The dinosaur model range has been developed through the collaboration of academia, business advisors and commercial companies. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

To view the Everything Dinosaur Evolution range: Everything Dinosaur Evolution.

Sue from the company added:

“We are truly honoured and humbled to be a finalist in this category.  Everything Dinosaur collaborates with a wide range of different organisations.  Our nomination is tangible proof of our commitment to supporting the wider community.”

The award-winning and customer-friendly company website: Everything Dinosaur.

Canadian dinosaur model fans may face delivery delays due to strike action at Canada Post. The strike has already affected parcel services across the country.  We have been informed by UK Royal Mail that any items sent but not delivered at the beginning of the strike action are being held by Canada Post until the end of strike action and will be delivered once operations resume.  Unfortunately, we do not know when this industrial action will end.

Royal Mail services to Canada have now been suspended.

We thank the international team at Royal Mail for keeping Everything Dinosaur team members informed.

Everything Dinosaur team members have taken steps to help minimise disruption for customers, but due to industrial action in Canada deliveries of parcels to that country will be subject to delays. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Reassuring Canadian Dinosaur Model Fans

We want to reassure Canadian dinosaur model fans that we are monitoring the situation carefully. As soon as normal postal services resume, we will get parcels destined for addresses in Canada sent out. The industrial action is beyond our control, but we understand how important your models are to you. Every order will be packed and ready to move as soon as the opportunity arises.

We will update customers if anything changes.  You can also contact us for advice about your order: Email Everything Dinosaur.

Canadian dinosaur model fans remain very important to us. We value your patience and loyalty during this difficult time.  Hopefully, this industrial action will not impact the festive season.

Our promise is simple. The moment parcels can be despatched, they will be sent without delay.

Thank you for supporting our prehistoric animal range. We look forward to sending your next model very soon.

The award-winning Everything Dinosaur website: Dinosaur and Prehistoric Animal Figures.

Sue from Everything Dinosaur has had a busy few days.  On top of all her other work, Sue has been busy re-arranging the layout of the Everything Dinosaur warehouse.  Lots of deliveries of prehistoric animal models are expected.  Her tessellating skills are being put to good use organising the racking bays and creating space.  In addition, Mike and Sue have been able to set aside cardboard ready to be sent for recycling.

Sue explained that she had wanted to develop the capacity of the warehouse for some time.  Furthermore, additional storage space nearby has been acquired.  With so many product deliveries scheduled, it was imperative that the warehouse layout was improved to permit space for all the new prehistoric animal figures.  Shipments from Haolonggood, PNSO, Rebor, Beasts of the Mesozoic and Bullyland are expected.  Moreover, room has to be created to accommodate the new Everything Dinosaur Evolution T. rex figures. These models are due to arrive at the Everything Dinosaur warehouse in November.

The racking arrangements and the location of product pallets have been re-arranged in the Everything Dinosaur warehouse. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Utilising the Space in the Everything Dinosaur Warehouse

Planning skills have been utilised to improve the layout of the warehouse.  Access to racking and pallet bays have improved.  In addition, the company has been able to prepare a large quantity of cardboard ready for recycling.  Sue’s administration and planning skills have enabled more pallet spaces to be created.  The area close to the roller shutter doors has been cleared which will make receipt of goods more efficient.

Commenting on this successful operation Sue stated:

“I have used my planning skills to redesign parts of our warehouse.  Even with several thousand square feet of storage space, we need to ensure that we maximise the space and make the layout more efficient and user friendly.  In addition, I have been liaising with our packaging suppliers to ensure that we can co-ordinate packaging deliveries with our expected shipment arrivals.”

The Everything Dinosaur website: Dinosaur and Prehistoric Animal Figures.

We made the Everything Dinosaur Evolution logo in our website header more visible. We changed it from gold to white.  Both these colours are within the Everything Dinosaur Evolution brand identity guide.  However, a white logo on a dark green background is easier to see.  The gold logo in the header was not clear.  The contrast between its colour and the background was not big enough. The change makes the Evolution logo more visible.

The Everything Dinosaur Evolution logo becomes more visible. The original logo in the “palaeo gold” colouration did not stand out against the dark green background. The original layout can be seen in this image. For visitors with sight issues, the logo did not stand out against the dark background. It was not visible enough. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Mike and Sue have changed the logo colour to improve site visibility and accessibility.

Making the Everything Dinosaur Evolution Logo More Visible

Replacing the gold logo with a white one improves accessibility.  Therefore, visitors with impaired vision can recognise it faster and navigate with confidence. High contrast helps everyone. Moreover, white on dark backgrounds reduces eye strain and confusion. Consequently, users locate key actions sooner and feel more comfortable and in control. Accessibility is not only about compliance. Importantly, it improves brand clarity and trust. Furthermore, clear icons shorten journeys and increase on-site engagement.

The social media buttons in the header of the Everything Dinosaur website have been changed. The Everything Dinosaur Evolution button is now in white. This makes the icon more visible. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Commenting on this change, Mike stated:

“It might only be a small step, but we want to make our site more accessible.  We recognise we have a long way to go, but we have made changes to improve the contrast between a logo and the background.  The Everything Dinosaur Evolution icon is more visible in the header section. Please review your own header if you have a website. If contrast is weak, brighten it. This will make a difference for those in the community who have impaired vision.”

Visit the award-winning and more accessible Everything Dinosaur website: Dinosaur Models and Toys.

We are delighted to share that Everything Dinosaur has received yet another glowing 5-star Feefo review. This time, the feedback comes from a valued customer in France. Positive reviews like this highlight the passion we put into every prehistoric animal we sell. After all, we are model collectors too.

The French customer review highlighted our professionalism.  We try our best. Reviews like this mean a lot to us.

Another 5-star Feefo review for Everything Dinosaur’s customer service. Picture credit: Feefo.

Picture credit: Feefo

A 5-star Feefo Review from France

The customer went onto to write:

“After order registration, first friendly quick contact with Mike. Rare items well packaged. Two days to arrive in my letter box. I don’t know Sue yet, but I think they must complement each other wonderfully.”

Each 5-star Feefo review offers independent proof that customers value our dedication. Feedback also helps new collectors choose Everything Dinosaur with confidence. After all, Feefo only collects genuine reviews from verified buyers.

The award-winning and highly rated Everything Dinosaur website: Prehistoric Animal Models.

Keeping information clear and up to date is vital for any successful business. We have just updated Everything Dinosaur FAQ’s. It is important to ensure customers have fast access to the answers they need. Regular updates save time, improve service, and show Sue and I care.

Updating the Everything Dinosaur FAQ’s. We put customers first by offering clear guidance and friendly support at every step. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Everything Dinosaur FAQ’s – Providing Helpful Information

On-line shoppers want rapid answers. Enquiries about inventory, questions about delivery and shipping and asking about restocking. In addition, we get asked lots of questions about dinosaur models. By updating our FAQ’s, we give visitors confidence. Customers can trust the information provided. This makes it easier to buy dinosaur models and prehistoric animal figures on-line.

FAQ’s is an acronym for Frequently Asked Questions.  Having an effective set of these questions also makes the company more efficient. Instead of answering the same questions repeatedly, we can focus on helping customers with unique enquiries. Clear, updated FAQ pages reduce email traffic. That means orders are processed smoothly and customer service is rapid.

Regular updates to Everything Dinosaur FAQ’s highlight our commitment to customer care. We want customers to feel supported. Posting answers on the website and our Google Business Profile ensures information is available all the time. They are available 24-hours a day. It proves we listen, respond, and try to help.

We demonstrate our commitment to excellent customer service by responding quickly and keeping information accurate and up to date.

Sue from Everything Dinosaur explained:

“Simple but powerful, FAQ updates create real benefits. They save time, improve efficiency, and give customers confidence. At Everything Dinosaur FAQ’s, every update demonstrates our dedication to service. Customers know we are ready to help, whether they are searching for the latest dinosaur figure or seeking information about shipping.”

The award-winning and recently updated Everything Dinosaur website: Dinosaur and Prehistoric Animal Models.

At Everything Dinosaur, we try our best to support the wider community.  For example, we were invited to Manchester Metropolitan University (MMU) to participate on a panel in support of the University’s bid to maintain their EQUIS accreditation.  EQUIS accreditation is a prestigious international quality benchmarking system for business schools.  It is a highly prized accolade for the business faculty at any university.  Having worked with students and participated in training courses, we wanted to provide our support in this accreditation process. In addition, we believe in giving back to the wider community and helping students and teaching staff where we can. Naturally, I brought a dinosaur model into the University.  It was the CollectA Furcatoceratops dinosaur model.

Taking a CollectA Furcatoceratops dinosaur model into Manchester Metropolitan University (MMU). Picture credit: Everything Dinosaur

Picture credit: Everything Dinosaur

The CollectA Furcatoceratops Dinosaur Model Goes to University

When explaining to other panel members about what we do it helps to provide tangible evidence of the quality of prehistoric animal figures.  Furthermore, it is a great ice breaker.  It seems that most people are interested in dinosaurs and want to learn more. EQUIS is a comprehensive quality review system for business schools and management institutions. Its rigorous peer-review process signals the overall quality of the institution.  The assessment process is challenging.  Mike outlined the involvement the University had in the development of the Everything Dinosaur Evolution brand.

To view this range of scientifically accurate dinosaur models: Everything Dinosaur Evolution Models.

The CollectA model helped to demonstrate the quality of figures that are available to model collectors.

One of the benefits of a taking a dinosaur to the University is that we get to meet and talk with so many talented and passionate academics and business leaders. We get to talk about dinosaurs too.

Manchester Metropolitan University will be informed of the decision in December (2025). We wish all those involved with the project success.

Mike from Everything Dinosaur commented:

“It was an honour to be able to visit the University and to help in their submission to EQUIS.  It would be wonderful if Manchester Metropolitan University could once again be awarded this prestigious accolade.”

The customer friendly Everything Dinosaur website: Dinosaur Models and Figures.