Preparing and Packing Orders for Everything Dinosaur Customers
It has been dubbed “stressful Saturday” the last Saturday before Christmas Day. Lots of shoppers racing around in a desperate rush to get the presents bought. Team members at Everything Dinosaur do understand that at this time of year Christmas shopping can be a stressful experience. In the mail order world for example, not only is there the stress in looking for the ideal gift on line but in addition, there is the worry as to whether or not the present is going to be packed and despatched so that it can be delivered in time for the big day.
We Don’t Want Present Buying to be a Nasty Experience!
Picture credit: Everything Dinosaur
Saturday and Still Working
For several weeks now Everything Dinosaur has been implementing a number of seasonal policies to help our customers at this time of year. Naturally, we still email customers in person to let them know that their order has been received, but in addition, the extra shifts put in has meant that we have kept on top of the orders and that parcels and packages have been despatched promptly. All orders placed prior to 3.30pm on Friday, for example, were despatched late that afternoon (around 4.30pm), these parcels are already on their way.
Today, Saturday, we have team members in the office manning the phones, taking calls from customers looking for reassurance about delivery dates, getting telephone orders sorted and so on. All the orders received up to 10.15am on our website were sent out with the Saturday morning 11am collection. These parcels too, are in the mail network by now.
Last Recommended Posting Dates
We always advise people to post early, this is the best policy in our view, but here are the last recommended posting dates from Royal Mail and our main courier service company (Interlink):
- Today, Saturday 19th December for second class parcels
- Monday 21st December for first class parcels
- Wednesday 23rd December for Royal Mail Special Delivery*
With couriers, Everything Dinosaur subsidises carrier charges and the last day for the majority of UK deliveries using courier despatch is Wednesday 23rd December (orders placed before 12 noon) for delivery next day, in time for Christmas, but please note, not all parts of the UK are covered by a next day delivery service and at this time of year, courier networks experience very high levels of demand and not all next day deliveries can be guaranteed. We advise that customers email Everything Dinosaur so that we can provide individual assistance or alternatively, the Interlink website provides information on their services.
Contact Everything Dinosaur
If you have a query about Christmas deliveries, or indeed any aspect of Everything Dinosaur’s delivery service please feel free to contact us: Contact Everything Dinosaur.
To view the Everything Dinosaur website: Everything Dinosaur.
Team members will be working hard and doing all they can to help customers avoid difficulties when it comes to organising dinosaur themed Christmas gifts.
* Everything Dinosaur can arrange for Royal Mail special delivery of parcels, these services are available if UK customers should require them. Simply email Everything Dinosaur or telephone the office (main switchboard number can be found at the bottom of Everything Dinosaur’s website) and we will do our best to help you.
To read Everything Dinosaur’s trading terms and conditions: Terms and Conditions.