Everything Dinosaur Maintains 5-Star Service

Things might be a little difficult for a lot of people at the moment.  The COVID-19 global pandemic continues to have a negative effect on international business and logistics, but our dedicated and enthusiastic team members continue to work around the clock to ensure that customer orders are picked, packed and despatched as quickly as possible.

Throughout this pandemic we have been able to maintain our 5-star customer service rating with Feefo the independent ratings company.  Top marks for Everything Dinosaur! In this post we will feature some recent feedback from Everything Dinosaur customers.

Everything Dinosaur has Managed to Maintain the Top Rating for Customer Service

Feefo award for Everything Dinosaur
The company Everything Dinosaur has been awarded the Platinum Trusted Service award from Feefo.  Everything Dinosaur has managed to maintain top marks for customer service during the global COVID-19 pandemic.  Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Feedback from Everything Dinosaur Customers

Some of the recent comments and feedback recorded by Feefo on behalf of Everything Dinosaur:

Remko provided feedback:

“I forgot to add some items to my order and they cancelled my first one so I could reorder the correct items.  Shipping was very fast as well.  Received the shipping notice on Monday, and the package was delivered on Wednesday.”

Leonardo provided a comment:

“Everything was perfect, from customer service to packaging to professionalism in general.”

Michael added:

“Fantastic range of high quality products at great prices.  Better than amazon for dinosaur products.  Have ordered several times in the last few weeks and always received products within 24 hours.”

Rafael from Alberta (Canada), exclaimed:

“As always, great service.  I love the customer service that everything dinosaur have.  Shipping was fast.  No more than 10 days all the way to Canada.  Thank you ED for all the work and logistics that you put into getting this REBOR Titanoboa in our hands.  Much appreciated!!”

Feedback from Customers

Des, one of our many overseas customers sent feedback:

“Took a couple of weeks to get here but quality and size of mammoth very impressive!”

Michael from Ireland was very pleased with our speedy service and delighted to receive the free prehistoric animal fact sheet that we included in the parcel.  He stated:

“Great fast service, the fact that they also add an information sheet with the models is wonderful.”

David one of Everything Dinosaur’s many customers in Spain wrote:

“Perfecto, servicio impecable, como siempre.”  This translates as “perfect, impeccable service, as always.”

Everything Dinosaur Won the Feefo Platinum Service Award for 2020

Platinum Standard Service from Everything Dinosaur.
Everything Dinosaur has won the Feefo Platinum Service Award for 2020.  This is the highest award provided by the independent ratings company Feefo.  Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

A spokesperson from Everything Dinosaur thanked customers for their kind comments and feedback stating that the company had put into place a number of contingency plans to ensure that team workers could sort out and pack orders over the weekend if required and that staff had made sure that the warehouse and offices were COVID secure environments.

The company remains on track to be recognised for its excellence in customer service in 2021.

To visit Everything Dinosaur’s website: The Everything Dinosaur Website.