Everything Dinosaur News and Updates

29 10, 2022

Everything Dinosaur and Excellent Customer Feedback

By Mike|2024-03-09T16:58:02+00:00October 29th, 2022|Categories: Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Main Page, Press Releases|0 Comments

Feefo the independent ratings agency, reports very positive Everything Dinosaur customer feedback once again this month. In total as we near the end of October (2022), Everything Dinosaur has received twenty-nine customer service reviews and all of them rate Everything Dinosaur’s customer service as 5-stars. That is top marks for Everything Dinosaur.

Feefo and Google Reviews

In addition to the twenty-nine customer service reviews logged by Feefo so far this month (October 2022), there have also been over sixty product ratings recorded by Feefo. Product ratings are provided by customers who rate and review the various items that they have received from Everything Dinosaur. Over this period, all the product reviews recorded also awarded Everything Dinosaur top marks (five stars).

Over this same period Everything Dinosaur also received seventeen Google reviews, all of these were also 5-stars. As with Feefo reviews, team members read all the feedback that they receive and they do respond to them, providing additional information and thanking customers for taking time out of their busy day to leave a comment.

Receiving a Smiley Face

In a Feefo review from a UK-based customer received today, Everything Dinosaur team members were awarded a “smiley face”.

The reviewer wrote:

“Nice website, clear process, easy to shop and purchase. Item arrived quickly and was well packaged. Job done! Smiley face!”

Everything Dinosaur Customer Feedback

A spokesperson from the award-winning, UK-based mail order company commented that team members read every single review and that staff were grateful for all the customer service and product reviews that Everything Dinosaur receives. They also added that it was wonderful to have received a “smiley face” from a customer in their service review.

To view the extensive range of prehistoric animal models and figures, dinosaur soft toys and other extinct animal related merchandise available: Everything Dinosaur Website.

27 10, 2022

The New PNSO Qingge the Therizinosaurus

By Mike|2024-03-09T16:58:41+00:00October 27th, 2022|Categories: Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur Products, Main Page, Press Releases|0 Comments

Everything Dinosaur has confirmed that they will be stocking the recently announced PNSO Qingge the Therizinosaurus dinosaur model. This figure is probably going to be in stock in the New Year (early 2023).

A PNSO Feathered Theropod

PNSO have developed several theropod replicas, but this is their first model of a “Scythe Lizard”. This beautifully crafted dinosaur model will join the feathered Nanotyrannus, and Jacques the Deinocheirus which is currently on the water and expected in stock at Everything Dinosaur in a few weeks (November 2022).

PNSO Qingge the Therizinosaurus

As Everything Dinosaur understands the situation, this is the last PNSO dinosaur figure to be announced this year. The factory was keen to get this model launched and so, there is no beautifully painted life reconstruction as part of the official publicity photographs. Instead, the model has been photographed against a simpler background giving the impression of a forest environment.

Therizinosaurus Model Measurements

Named and described in 1954 (Evgeny Aleksandrovich Maleev), Therizinosaurus cheloniformis fossils are associated with Upper Cretaceous deposits of the Nemegt Formation in the Gobi Desert (Mongolia). The tyrannosaur Tarbosaurus was coeval (lived in the same habitat at the same time). Qingge the Therizinosaurus will join the PNSO Tarbosaurus (Chuanzi) in the company’s mid-size model range.

The model measures 15 cm tall and has an overall length of 19.5 cm. Although PNSO does not declare a scale for their mid-size model range, we estimate that based on an adult length of 10 metres, this model is in approximately 1:50 scale.

PNSO Qingge the Therizinosaurus measurements. — *The PNSO Qingge the Therizinosaurus measures 19.5 cm long and stands 15 cm tall.*

Therizinosaur Accessories

The dinosaur model will be supplied with an A3 Sci-Art poster depicting a life reconstruction. The box will also contain a fully illustrated, 64-page colour booklet and the outer packaging will show a QR code which links to a Therizinosaurus video.

PNSO Qingge the Therizinosaurus posters and accessories — The PNSO Therizinosaurus model is supplied with an A3 sci-art poster, a 64-page, full-colour illustrated booklet and the box will have a QR code on it giving customers access to a short video explaining how the model was made.

An Articulated Lower Jaw

Qingge the Therizinosaurus will have an articulated lower jaw. It is thought that therizinosaurs evolved from their meat-eating ancestors to become herbivores. Their strong arms with their enormous three-fingered hands and huge claws were used to grasp and pull down branches of trees upon which they could feed. As one of the tallest animals in their ecosystem (notwithstanding the presence of titanosaurs), Therizinosaurus could browse on parts of the plant canopy that other herbivorous dinosaurs could not reach.

PNSO Qingge the Therizinosaurus

A spokesperson from Everything Dinosaur confirmed that a shipment of PNSO prehistoric animal models was already on its way to the company’s warehouse. This shipment includes the new Deinocheirus and Sinopliosaurus figures, but the Therizinosaurus was not ready at the factory when the container vessel had to sail.

The PNSO Qingge the Therizinosaurus is likely to be in stock at Everything Dinosaur in the New Year (2023).

To view the huge range of PNSO figures currently stocked by Everything Dinosaur: PNSO Dinosaurs and Prehistoric Animal Models.

26 10, 2022

Rebor Display Bases Video Review

By Mike|2022-10-26T22:15:19+01:00October 26th, 2022|Categories: Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur videos, Main Page, Photos of Everything Dinosaur Products|0 Comments

With the recent arrival of the Rebor display bases “Summer Kisses” and “Winter Tears”, team members at Everything Dinosaur have been busy preparing them for despatch to customers, however, we did take time out of our busy schedule to create a short YouTube video of these fabulous new additions to the Rebor range.

Everything Dinosaur reviews the Rebor non-scale diorama bases, “Summer Kisses” and “Winter Tears”.

“Summer Kisses” and “Winter Tears”

These are the first, bespoke display bases that Rebor have made, and they have been cleverly designed to accommodate a variety of models, bipedal theropods but also some of the Rebor ornithischians such as their Stegosaurus figures.

Rebor display bases — *The Rebor non-scale diorama display base “Summer Kisses” provides a home for a pair of Rebor stegosaur replicas.*

A Dry Season and a Wet Season

Each base has amazing details, but there is still plenty of room to pose a prehistoric animal figure or two. A large tree stump towards the rear of each base provides additional support for the model on the base. Although the bases depict the same area of prehistoric landscape, their colour schemes are very different. The lush, verdant “Summer Kisses” depicts the area during the wet season, whilst “Winter Tears” with its muted browns and greys depicts the same location but in the dry season when the lack of water leads to a reduction in the amount of vegetation.

A Rebor tyrannosaur model on the Winter Tears display base. — A most impressive display. The large tree stump at the back of the display base provides additional support for the Rebor Vanilla Ice Mountain replica. The tyrannosaur has been placed on “Winter Tears” the display base that depicts the dry season. Picture credit: Everything Dinosaur.

Rebor Display Bases

These stunning Rebor display bases are delicate, fragile polystone casts and we advise customers to remove them from their protective foam packaging with care. In Everything Dinosaur’s short video (it lasts just under five minutes thirty seconds), we provide a really useful tip to help customers avoid damaging their display base when they attempt to unpack it.

In our YouTube video, we explain that each box has been opened and the contents checked and then the bases have been repacked with extra cardboard protection. Team members have included a helpful advisory note to assist with unpacking in the box.

Visit Everything Dinosaur on YouTube (we recommend you subscribe): Everything Dinosaur on YouTube.

Rebor Models and Figures

A spokesperson from Everything Dinosaur commented that the video gave viewers the opportunity to have a really good look at these two bases as well as providing advice and assistance to ensure that the polystone bases were not damaged when being removed from their packaging.

To view the display bases and the other figures and replicas in the Rebor model range: Rebor Prehistoric Animal Models and Figures.

21 10, 2022

A New Papo Green Styracosaurus Dinosaur Model

By Mike|2024-03-09T17:01:45+00:00October 21st, 2022|Categories: Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur Products, Main Page, Photos of Everything Dinosaur Products, Press Releases, Product Reviews|0 Comments

The Papo green Styracosaurus dinosaur model is now in stock at Everything Dinosaur. This figure is a new colour variant of the original (red) Papo Styracosaurus figure that was introduced into the “Les Dinosaures” model range in 2011, but has now been retired.

Picture credit: Everything Dinosaur

A Popular Horned Dinosaur

Styracosaurus is a popular horned dinosaur. Team members at Everything Dinosaur are often asked about this spiky centrosaurine, a dinosaur that was formally described and named more than a century ago (Lawrence Lambe in 1913). It is perhaps second only to Triceratops in terms of its popularity. Styracosaurus can be regarded as a superstar amongst the Ceratopsia.

Picture credit: Everything Dinosaur

Papo Green Styracosaurus Dinosaur Model

One of a handful of new models to be added to the Papo range, this figure effectively replaces the original Papo Styracosaurus model. Everything Dinosaur has been able to source a limited stock of the retired Papo red Styracosaurus. The UK-based mail order company is able to, at least for a short while, to offer both Papo Styracosaurus figures (green and red).

Papo red Styracosaurus dinosaur model. — Everything Dinosaur have been able to obtain some Papo red Styracosaurus dinosaur models. This model has been retired but Everything Dinosaur has been able to source some figures from the factory. Available whilst stocks last. Picture credit: Everything Dinosaur

To view the range of Papo “Les Dinosaures” figures available from Everything Dinosaur: Papo Prehistoric Animal and Dinosaur Figures.

A spokesperson from Everything Dinosaur commented:

“We are pleased to announce that the green Papo Styracosaurus figure is now available. It is great to have this figure in stock in time for the festive season.”

Picture credit: Everything Dinosaur

20 10, 2022

Special Models for Customers

By Mike|2022-10-21T10:03:52+01:00October 20th, 2022|Categories: Adobe CS5, Animal News Stories, Everything Dinosaur News and Updates, Main Page, Photos, Press Releases|0 Comments

Everything Dinosaur’s team members receive lots of email enquiries every day including requests to source special models for customers. A mother of a reptile-obsessed dinosaur fan emailed us to ask could we source and supply some snake replicas. We made some enquiries and we were able to sort this out, bringing in some Squamata with our next shipment of Safari Ltd prehistoric animal models.

Picture credit: Everything Dinosaur

Snakes on a Shipment

You might have heard about the film “Snakes on a Plane”, starring Samuel L. Jackson. This film was released in 2006 to mixed reviews. In this instance, team members had to ensure there were “snakes on a shipment”, to satisfy the demands of a snake-loving dinosaur fan.

A spokesperson from Everything Dinosaur commented:

“If customers are looking to source some unusual models, or perhaps a replica that has been recently retired, we are happy to use our extensive contacts in the industry to see if we can obtain the figure for them.”

The snake models come from the Safari Ltd range of replicas, to view the Safari Ltd prehistoric animal models in stock at Everything Dinosaur: Wild Safari Prehistoric World Figures and Models.

Special Models for Customers

Everything Dinosaur does supply some prehistoric snake models, for example the popular Rebor Titanoboa Museum Class Maquettes “Brian Diccus” and “Monty Resurgent”. These limited-production figures were introduced in 2020, a museu-quality replica of a Titanoboa swallowing its crocodilian prey.

To view the range of Rebor figures and replicas in stock at Everything Dinosaur: Rebor Dinosaurs and Prehistoric Animal Replicas.

*The Rebor Titanoboa Museum Class Maquette Brian Diccus.*

When it came to handling the very realistic snake figures from Safari Ltd, team members tried not to be too squeamish, but whatever the model might be, we will try our best to source it and supply it, even if it is a green Anaconda!

To ask about how Everything Dinosaur can help you find a rare, retired or otherwise difficult to find model or figure: Contact Everything Dinosaur.

19 10, 2022

Rebor Display Bases to have a Video Review

By Mike|2022-10-19T10:19:15+01:00October 19th, 2022|Categories: Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur Products, Main Page, Photos of Everything Dinosaur Products, Press Releases|0 Comments

The next entry on Everything Dinosaur’s YouTube channel will be a Rebor display bases video review. The Rebor non-scale diorama base two pack entitled Summer Kisses, Winter Tears will be the focus of our next video. A short video highlighting these two excellent display bases will be posted up in a few days.

Rebor display bases to feature in a video. — *The Rebor non-scale diorama base two pack Summer Kisses and Winter Tears will be featured on Everything Dinosaur’s YouTube channel. Picture credit: Everything Dinosaur.*

Picture credit: Everything Dinosaur

New Additions to the Rebor Range

Everything Dinosaur has stocked every Rebor figure, since the company burst onto the model collecting scene back in late 2014. This is the first time that Rebor have made display bases. The stunning bases are made from polystone resin and show the same landscape but at different times of the year. The Summer Kisses display base shows the landscape during the wet season and consequently, the ground is verdant and lush. In contrast, Winter Tears depicts the same ground but during the dry season, when there was little fresh vegetation about.

Rebor Summer Kisses Winter Tears diorama bases — The Rebor diorama display bases Summer Kisses (top) and Winter Tears (bottom).

Rebor Display Bases

Although the bases have been cleverly designed, the cartons containing these beautiful models were damaged in transit. The outer carton (product packaging) is not in the usual high standard expected of the Rebor range. Everything Dinosaur has put up a note about the condition of the outer carton on the Rebor display bases product page:

“Please note the outer packaging for these figures has been damaged in transit to our warehouse. Whilst we have opened, inspected and checked all the display bases, unfortunately the outer packaging for the Rebor Non-scale Diorama bases is below the standard one would normally expect.”

YouTube Winter Tears and Summer Kisses — *Everything Dinosaur has announced that their next YouTube video will focus on the Rebor display bases – Summer Kisses and Winter Tears.* *Picture credit: Everything Dinosaur.*

Team members concerned about customers receiving a broken model have set about opening all the Rebor bases that we have in stock. Each figure has been carefully unpacked, checked and then re-packed with extra card inserted to help support the outer carton and to prevent any damage to the beautiful bases.

Our diligence is certainly paying off, it may be early days, these magnificent bases have only been in stock for a short while, but they have already picked up 5-star reviews.

Rebor display bases - five-star feedback. — *Everything Dinosaur receives 5-star feedback for the Rebor display bases.* *Picture credit: Everything Dinosaur.*

A spokesperson from Everything Dinosaur confirmed that they would take great care with the packing of these bases, doing all they can to ensure that the bases reach customers in tip-top condition.

To view the extensive range of Rebor models and figures available from Everything Dinosaur: Rebor Prehistoric Animal Models and Figures.

17 10, 2022

Spotting Inaccurate Teaching Materials Doing Our Best to Highlight Corrections

By Mike|2024-03-09T17:03:52+00:00October 17th, 2022|Categories: Everything Dinosaur News and Updates, General Teaching, Main Page, Photos/Schools, Press Releases, Teaching|0 Comments

Everything Dinosaur team members have visited many schools. Unfortunately, during our travels we have come across many instances of inaccurate teaching materials. Educational budgets are stretched as never before and it always disappoints team members when they discover inaccurate information about dinosaurs and prehistoric animals being used in schools.

Take for example, this teaching aid downloaded and used by a school, which we came across a few years ago during a dinosaur workshop at the school.

Inaccurate teaching materials — *Unfortunately, some of the dinosaur and prehistoric animal themed teaching resources available in the UK are wildly inaccurate. Picture credit: Everything Dinosaur.*

Picture credit: Everything Dinosaur

The picture makes a statement about dinosaurs. The fossil record does provide evidence to support the idea that like other reptiles, dinosaurs were scaly. However, the prehistoric animal depicted on the “fact card” is a pterosaur and pterosaurs are not members of the Dinosauria.

Inaccurate Teaching Materials

A spokesperson from Everything Dinosaur commented that team members regularly came across inaccurate and misleading information about dinosaurs and other prehistoric animals in schools.

The spokesperson added:

“Organisations compile teaching materials and sell these to schools and nurseries. Unfortunately, some of the learning materials contain obvious errors and inaccuracies. When we come across these materials, we do our best to point them out to the teaching team and to offer them, free of charge, replacement teaching materials that more accurately reflect the fossil record.”

Contact Everything Dinosaur team members for advice about teaching materials: Email Everything Dinosaur Team Members.

Providing Support for Teachers and Teaching Assistants

As well as providing support for teachers and teaching assistants, Everything Dinosaur team members have assisted parents who are home educating their children. We have provided helpful teaching resources and provided links to other sources of accurate facts about dinosaurs and prehistoric animals. Everything Dinosaur has also provided information about museums, events and exhibitions to visit many of which are free.

The company also provides a range of dinosaur themed toys and games including replicas of iconic animals preserved in the fossil record: Dinosaur Toys, Replicas Fossils and Gifts.

The spokesperson added that team members remained committed to helping where they could and they answered swiftly and promptly all the emails and enquiries that they received.

15 10, 2022

Latest Update on the Royal Mail Industrial Action

By Mike|2024-03-09T17:05:08+00:00October 15th, 2022|Categories: Everything Dinosaur News and Updates, Main Page, Press Releases|0 Comments

Everything Dinosaur team members set out to update our customers on the impact of Royal Mail industrial action. This is the third blog post that we have put up in our bid to keep customers informed about the strike action as we help customers plan their purchases.

Everything Dinosaur team members have taken steps to help minimise disruption for customers, but due to industrial action UK and overseas deliveries of parcels will be subject to delays. Picture credit: Everything Dinosaur.

An Update on Royal Mail Industrial Action

We have received this information from Royal Mail, which provides details about planned strike action by the Communication Workers Union (CWU) that will cause disruption and deliveries in the UK mail network.

Royal Mail has received formal notification from the CWU for industrial action to take place on the following dates:

Thursday 20th October 2022
Tuesday 25th October 2022

In a bulletin published by Royal Mail we note that they will continue to focus their efforts on working to get services back to normal as soon as possible after this industrial action.

Trying Our Best to Minimise Delays for Customers

Everything Dinosaur, whilst unable to do much about the strike action, will continue working over weekends to make sure parcels are ready for despatch as quickly as possible in order to minimise delays.

Everything Dinosaur Trust Us to Deliver — Trust Everything Dinosaur to deliver. Team members are working weekends to ensure that parcels are packed and despatched as quickly as possible to minimise delays for customers.

What Can Customers Do?

We strongly advise customer to order early, especially any time sensitive items such as gifts for birthdays or the festive season.

If you require any additional advice or assistance from Everything Dinosaur: Contact Everything Dinosaur.

Royal Mail are working hard to develop contingency plans and to ensure that normal service is resumed as quickly as possible after the strike action. We have ensured that resources are in place to pick, prepare and pack parcels as quickly as we can so that they are ready for despatch. We have also been assured by Royal Mail that our collections will resume as quickly as possible after industrial action and that customer deliveries will resume the day after the strike action finishes.

More Strike Action is Planned

Royal Mail is aware that further strike action is planned with the CWU publicly announcing further dates for industrial action including Monday 28th of November. Other dates for strike action have been proposed throughout November and December.

We advise customers to order early to avoid disappointment, especially in the lead up to the festive season.

To view Everything Dinosaur’s information on shipping and postage: Everything Dinosaur Shipping and Postage.

14 10, 2022

Everything Dinosaur Nominated for an Award

By Mike|2022-10-16T22:03:09+01:00October 14th, 2022|Categories: Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Main Page, Press Releases|0 Comments

Team members are excited by the news that we are a finalist in our local Chamber of Commerce’s Business Awards. It is official, Everything Dinosaur has been nominated for an award, we are a finalist in the 2022 South Cheshire Chamber Business Awards in the “Excellence in Customer Service” category.

The award ceremony takes place on the evening of November 18th at Reaseheath College, one of the UK’s leading specialist land-based colleges and we are honoured and humbled to have been nominated.

Everything Dinosaur nominated for a customer service award. — *Everything Dinosaur has been nominated for the Excellence in Customer Service category at the prestigious South Cheshire Chamber of Commerce Business Awards.*

The South Cheshire Chamber of Commerce Business Awards 2022

The prestigious Business Awards celebrate the hard work and achievements of those in our South Cheshire business community and this year’s ceremony is extra special as the Chamber will be celebrating the 25th anniversary of the awards.

In total, there are nine award categories and Everything Dinosaur has received confirmation that our mail order business has been nominated for the Excellence in Customer Service award.

Mike Walley from Everything Dinosaur commented:

“We are immensely honoured to have been nominated. We try to place customers at the very heart of everything we do and in these difficult times it is wonderful to hear that have been selected to go through to the finalist stage of the 2022 South Cheshire Chamber Business Awards.”

A Reputation for Excellent Customer Service

Everything Dinosaur has already received recognition for its record of customer service. In 2018, within twelve months of working with the independent ratings company Feefo, Everything Dinosaur was awarded the Gold standard customer award. It was won again in 2019 and in the following year, when Feefo introduced the Platinum Trusted Service Award, Everything Dinosaur was awarded that as well.

Feefo 2022 Awards. — *Everything Dinosaur wins the Platinum Service Award. The company has won this esteemed customer service three years in a row (2020, 2021 and 2022).*

Everything Dinosaur Nominated for an Award

Sue Judd, of Everything Dinosaur added:

“Being nominated is an achievement. We listen to our customers, and we respond to their needs. Their feedback and input helps to drive our business.”

This nomination provides an affirmation of Everything Dinosaur’s business strategy, being a finalist in these esteemed awards reflects our commitment to outstanding customer service.

Visit Everything Dinosaur’s website: Everything Dinosaur.

4 10, 2022

Sue in Front of the Cameras

By Mike|2022-10-05T18:45:58+01:00October 4th, 2022|Categories: Dinosaur Fans, Everything Dinosaur News and Updates, Main Page, Photos, Press Releases|0 Comments

Everything Dinosaur co-owner Sue in front of the cameras. Sue was asked by the BBC for an interview recently and although reluctant at first, she was persuaded to appear in front of the cameras. The interview was part of a package being developed for the BBC news channel. The interviewer praised Sue and commented that she was easy to interview and that her contribution to the piece was greatly appreciated.

*Sue from Everything Dinosaur being filmed and interviewed in our warehouse. Picture credit: Everything Dinosaur.*

Nerve wracking in Front of the Cameras

Being interviewed and filmed can be quite nerve wracking. Sue admits that she is gradually gaining more confidence in front of the cameras, but it is still quite a stressful experience. She is much happier dealing with customer queries over the telephone, working on the accounts or packing orders, but sometimes media companies make requests, and we do our best to accommodate them.

Over the years, Everything Dinosaur has been involved in a number of media events and related activities, even working with film production companies. When media outlets are looking to feature a small business, one that sells dinosaurs and prehistoric animal models and toys, tends to stand out on the page.

However, the allure of the bright lights has not taken Sue away from her day-to-day duties. She is not off to Hollywood anytime soon. I don’t think we will have need to book a hotel room near Elstree Studios in the near future.

Sue in Front of the Cameras

Sue herself states:

“Although I am reluctant to be interviewed, I do get asked and I try my best. Often, I am told by the person supervising the filming or conducting the interview that they want to hear about women working in commerce. I suppose as our business is a little unusual, after all, we sell dinosaurs and prehistoric animals, media companies tend to migrate towards those business that are a little different and Everything Dinosaur is certainly different.”

Everything Dinosaur logo with ® trademark. Team members are interviewed by the media. Picture credit: Everything Dinosaur.

Dinosaur Toys and Games

The UK-based mail order business has built up a worldwide customer base with dinosaur toys, models and games being despatched to over 100 countries. Purchases are made on the company’s award-winning website.

To see the range of prehistoric animal themed toys, models and games available from Everything Dinosaur: Visit Everything Dinosaur.