At Everything Dinosaur updating customers is our priority.  Today, (March 21st, 2025), a major incident has been declared at London Heathrow airport.  A fire at an electricity substation near to the airport has led to the closure of Heathrow.  We would like to express our sympathies to all those people who have been affected by this unfortunate incident.  Some of our overseas customers might see a delay in their parcel delivery.

Mike and Sue from Everything Dinosaur apologise for any inconvenience caused.

We have put out the following media release.  Our thanks to one of our international courier partners (OCS Worldwide) for their assistance.

Everything Dinosaur updating customers about their orders.

Providing a prompt response to the fire at Heathrow (March 21st 2025) by sending out a media release, reassuring customers about the current status of orders going overseas from the airport. Picture credit: Everything Dinosaur (image generated in Canva).

Picture credit: Everything Dinosaur (image generated in Canva)

Everything Dinosaur Updating Customers

The media release explains why Heathrow airport has been closed.  It is hoped that the airport will be able to open tomorrow.  The airport will remain closed all day (Friday, 21st March).  The fire at a nearby electrical substation has also cut-off electricity to nearby homes and businesses.

The closure will mean that some of our customer’s parcels destined for overseas are likely to be delayed.

If you are concerned and wish to enquire about your order, please contact Everything Dinosaur: Email Everything Dinosaur Team Members.

Mike from Everything Dinosaur commented:

“We want to reassure customers.  OCS Worldwide, one of the international couriers we use has a depot at Heathrow.  Whilst their depot is working normally, the disruption caused by the fire will lead to some delays for parcels. Sue and I recognise the importance of Everything Dinosaur updating customers.  We will continue to monitor the situation, and we are confident that our courier partners will be able to adjust and ensure the swift progress of our customer’s orders.”

The award-winning and customer friendly Everything Dinosaur website: Dinosaur Toys and Figures.