Everything Dinosaur receives lots of feedback from customers.  We are grateful for all the feedback we receive.  Each comment from a customer is appreciated.  The UK-based mail order company works with Feefo to generate customer reviews.  Feefo is an independent ratings and reviews platform that collects reliable and constructive reviews.  They have thousands of clients all over the world.  Customer feedback is extremely important.  Having an exceptional service record helps to build confidence with consumers.  Just like Feefo, we have thousands of customers too and we receive hundreds of reviews each year.  For example, there are over two thousand product reviews on the Everything Dinosaur website.

Occasionally, we like to highlight our reviews.  We have such an excellent record for customer service that last year, in a new initiative, Feefo rated Everything Dinosaur as “Exceptional”.

Sue from Everything Dinosaur pointing out that the Cheshire based business is rated as “Exceptional” for customer service by the independent rating company Feefo. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Receiving Customer Feedback

Each day Feefo compiles a list of customers who have placed an order.  A few days later (allowing for shipping and postage), Feefo sends an email to that customer asking for comments about the level of customer care we provide.  Every review is genuine.

Here is an example of a recent Feefo review:

Wonderful feedback received by Everything Dinosaur about the company’s customer service.

This customer, from Kent (southern England) commented:

“Everything Dinosaur is everything I could ever want for anything dinosaur!”

What a lovely and kind comment.

To view Everything Dinosaur product and customer reviews on the Feefo platform: Feefo Customer Service and Product Reviews for Everything Dinosaur.

Sue from the mail-order company commented:

“Customer feedback drives our improvements.  It helps to shape the direction of Everything Dinosaur.  It is reassuring to know we meet the needs and exceed the expectations of our customers.”

Visit the highly rated Everything Dinosaur website: Dinosaur Toys.