It might be a busy time of year for retailers but Everything Dinosaur has managed to maintain its “Exceptional” rating with Feefo, the independent ratings company.  Yes, it’s “Exceptional Everything Dinosaur” – official.  Feefo collects genuine customer reviews, and the “Exceptional” status is their highest accolade.  It reflects Everything Dinosaur’s continuing commitment to customer care.

Exceptional Everything Dinosaur as officially rated by the independent ratings agency Feefo.

Exceptional Everything Dinosaur as officially rated by the independent ratings agency Feefo. The image relates to Feefo’s official rating as of December 2024. Picture credit: Feefo/Everything Dinosaur.

Picture credit: Feefo/Everything Dinosaur

The image (above) shows the Everything Dinosaur reviews section of the Feefo website.  Everything Dinosaur is rated “Exceptional”.  A total of 743 product ratings have been collected over the past year.  In addition, there have been 362 service ratings.  In total, over the last twelve months the company has received over 1,100 reviews.

“Exceptional Everything Dinosaur”

Feefo’s independent customer ratings are vital for an on-line mail order company. They provide authentic feedback that builds credibility and trust. When website visitors see such positive ratings from genuine customers, they feel more confident in their purchasing decisions. Furthermore, these ratings highlight areas for improvement. Customer feedback permits us to consider how we can improve our service. Moreover, we prioritise customer feedback as it encourages loyalty and repeat purchases.

We have won other awards for customer service too!

To read about Everything Dinosaur winning a special customer service award: A Special Customer Service Award for Everything Dinosaur.

Sue from Everything Dinosaur pointing out that the Cheshire based business is rated as "Exceptional" for customer service by the independent rating company Feefo.

Sue from Everything Dinosaur pointing out that the Cheshire based business is rated as “Exceptional” for customer service by the independent rating company Feefo. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Sue from Everything Dinosaur commented:

“Although we are as busy as ever, we try our best to support our customers in every way we can. For example, we get tracking information out to customers as fast as possible.  We appreciate how stressful shopping can be at this time of year.  However, we are here to help.”

The award-winning Everything Dinosaur website: Dinosaur Models and Toys.