Everything Dinosaur team members do their best to pack and despatch parcels quickly.  However, sometimes there are issues in the international delivery network that are beyond our control.  For example, the national postal service of Canada has been disrupted due to strike action.  We continue to monitor the situation for our customers.  In addition, we work closely with Royal Mail in the UK and receive regular updates.

Royal Mail and Everything Dinosaur

With regards to the industrial action in Canada, Everything Dinosaur team members have taken steps to help minimise disruption for customers.  However, due to the industrial action in Canada deliveries of parcels to Canadian customers will be subject to delays. UK Royal Mail has released a statement. Picture credit: Everything Dinosaur.

Picture credit: Everything Dinosaur

Everything Dinosaur Updating Canadian Customers

After raising concerns about the situation in Canada, Everything Dinosaur can highlight the following statement. This statement was released in response to concerns about Christmas deliveries.

The Royal Mail statement:

“Canada Post has been on strike since the morning of Friday, 15th November. The duration of the industrial action is unknown at this stage. Items already in the network will experience significant delays. All services to Canada are suspended from 19.00 Wednesday, 27th November until further notice.”

Team members have been alerting customers whose parcels may be affected.  We have put in place a range of options to assist them with deliveries.

Moreover, Royal Mail has stated:

“Canada Post has informed us items sent prior to the service suspension will be held by them until the end of strike action and will be delivered (first in, first out approach) once operations resume.”

Management at Royal Mail in the UK are in regular contact with Canada Post. Furthermore, Royal Mail have pledged to keep customers informed and updated.

Hopefully, this industrial action will soon be resolved with the minimal amount of disruption for Christmas deliveries.

Contacting Everything Dinosaur

Everything Dinosaur team members are taking a proactive approach.  They have reached out to our customers who have placed orders for delivery to Canada.

However, for further information and advice: Email Everything Dinosaur.