U.S. Postal Network and Royal Mail Comment on Mail Delays

Royal Mail have commented upon the delays customers are experiencing with Airmail deliveries of parcels to the United States and Canada.  In a statement, made in conjunction with their mail counterparts in the United States, Royal Mail have said:

Royal Mail Information

In November, the United States Department of Homeland Security increased security measures for items carried on passenger airlines.  As a result, mail entering the U.S. from around the world, and including the UK, that would normally be sent via passenger aircraft must now travel by other means, including cargo planes.

The vast majority of items, including letters and Christmas cards, posted prior to the last recommended posting date of 10th December have been and will continue to arrive in the U.S. in time for Christmas.  However, these ongoing security issues, combined with the impact of recent severe weather on the movement of mail throughout the UK, are causing delays to some items bound for the U.S.  We’re really sorry for these unavoidable delays and are doing everything we can to keep mail moving out of and into the UK.

Disruption in the Mail Network

Since the middle of November and throughout the recent period of weather related service disruption in parts of the UK, we have implemented a number of contingency plans to ensure as much of our customers’ mail reaches the U.S. as quickly as possible.  In finding alternative, available routes and transportation to the U.S., it’s possible that the delivery pattern of some items may have been interrupted and not all mail will arrive in the sequence in which it was posted.

Handling significantly increased volumes of mail at this festive time along with the complexity of reacting at pace to contingency arrangements, means we’re unable to track individual items for customers or identify exactly when in the current arrival patterns deliveries are likely to take place.

Apologising to Customers

We apologise for any inconvenience this may cause and are continuing to work to minimise disruption to our customers, whilst ensuring we comply fully with the U.S. directives and regulations.

Statement Ends:

Visit Everything Dinosaur’s award-winning website for dinosaur models, toys and gifts: Everything Dinosaur.

Everything Dinosaur

At Everything Dinosaur, we are doing all we can to ensure that parcels bound for the United States, are packed and despatched as quickly as possible, we have organised extra staff and shifts to ensure we can keep on top of our busy workload.  We are also monitoring the situation and we will put on this blog site any additional information regarding delays to U.S. postal deliveries that are reported by Royal Mail.

For information on Everything Dinosaur’s terms and conditions of postage: Everything Dinosaur Terms and Conditions.

Share This!Pin on Pinterest0Tweet about this on TwitterEmail this to someoneShare on Facebook0Share on Google+0