Following the announcement yesterday (12th January, 2023), from Royal Mail about a “cyber incident” currently affecting international mail activities Everything Dinosaur would like to take this opportunity to inform customers about the actions that they have taken to minimise any possible inconvenience.

The Everything Dinosaur customer statement:

Royal Mail "cyber incident" update.
An update from Everything Dinosaur about the steps the company has taken to ensure the effects of the current “cyber incident” at Royal Mail are minimised for Everything Dinosaur customers. Picture credit: Everything Dinosaur.

Royal Mail

Everything Dinosaur would like to take this opportunity to reassure all its customers. Our website and customer data remains secure. Everything Dinosaur works tirelessly to protect and safeguard all our customers. We would like to apologise for any inconvenience the problems at Royal Mail may cause, but please be assured, we have implemented contingency plans and only a small portion of our total number of orders will be affected.

Contacting Everything Dinosaur

A spokesperson from the award-winning, UK-based mail order company confirmed that yesterday (16.34pm GMT), Everything Dinosaur was officially alerted by Royal Mail about the incident. Unfortunately, Royal Mail’s email came too late and international airmail, tracked and signed for parcels had already been collected.

Team members will continue to monitor the situation over the weekend and contingency operations will remain in place.

For further information and advice: Email Everything Dinosaur.