Everything Dinosaur has resumed the despatch of International Standard Airmail (untracked parcels) from today (6th February 2023). A cyber incident at Royal Mail had resulted in the suspension of many international mail services from the UK. Over the last few days, Royal Mail has been implementing solutions and international standard airmail parcels can now be despatched.
All international orders from Everything Dinosaur can now be sent out.
Picture credit: Everything Dinosaur
Royal Mail Statement
On Friday (3rd of February) Royal Mail issued a statement updating Everything Dinosaur on the progress that had been made to resolve this issue.
The Royal Mail Statement
“We continue to make progress in exporting an increasing number of items to a growing number of international destinations. We are using alternative solutions and systems, which are not affected by the recent cyber incident and have been successfully despatching parcels and letters which were in our network before the cyber incident and our services which have recently reopened. As a result of this progress and the continuing growth in capability of our alternative export solutions we have announced the restoration of many international export services.”
A spokesperson from Everything Dinosaur confirmed that team members had prepared some international standard airmail parcels for despatch on Friday evening (3rd February) with the remaining parcels, some of which had been delayed since this incident was first reported in the middle of January, being made ready for despatch today.
To read more about Everything Dinosaur’s shipping policy: Shipping Policy.
All customers whose parcels had been affected have been emailed to confirm that their order will be sent out.
The Everything Dinosaur spokesperson stated:
“We have put into operation contingency plans that have helped us to ensure that parcels could be sent overseas as soon as we had Royal Mail’s permission to do so. We would like to take this opportunity to apologise to that small minority of our customers who have been affected by the Royal Mail delays.”
Visit Everything Dinosaur’s award-winning and user-friendly website: Dinosaur Toys, Prehistoric Animal Soft Toys and Models.
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