Everything Dinosaur’s “Egg-citing” Easter Activities
As team members prepare to conduct all their dinosaur themed teaching workshops this week, an “egg-citing” conclusion to lots of term topics in schools, we are also aware of a number of emails received over the weekend from anxious customers who have contacted us to enquire when they should make a purchase in order to ensure arrival in time for Easter. Everything Dinosaur’s busy staff are working very hard to ensure that all orders placed over the weekend are packed and despatched today. In addition, the vast majority of orders placed with Everything Dinosaur over the morning and during the early part of the afternoon will also be sent out today.
Everything Dinosaur Working Hard to Support our Customers
Picture credit: Everything Dinosaur
Naturally, for the majority of our overseas customers, it is now too late to order items in time for the holidays. However, for our UK customers, Everything Dinosaur team members are still packing and despatching UK orders in time for Easter delivery. We advise that placing an order as early as possible really helps. We monitor the website very carefully and we are quick to respond to customers, handling enquiries and dealing with any questions, all this helps us to have a very quick turnaround. Our record from receipt of payment until receipt into the UK national mail network stands at forty minutes, that’s a very fast and efficient service!
To learn move about Everything Dinosaur’s customer service: Our Customer Service.
We will continue to work during the rest of the week, ensuring that all orders received for toys and games from Everything Dinosaur are despatched as quickly as possible.
No Postal Deliveries or Courier Services on Friday 25th or Monday 28th March
UK customers are reminded that as Friday and Monday are national holidays (Bank Holidays), there are no Royal Mail postal deliveries. Our couriers will also not be collecting or making deliveries on these two days. We intend to operate a skeleton service over the holiday period, emails and the various websites will still be monitored and checked and staff are coming into the office on Sunday morning to ensure that our packing team don’t have too big a pile of parcels to pack when normal office hours are resumed on Tuesday 29th March.
Everything Dinosaur team members will also be checking the updates from Royal Mail and the various courier services we use, just to keep abreast of any changes in the potential speed of delivery due to disruption in the delivery network.
Yes, we are egg-cited about Easter, lots of fieldwork and other projects to do, but we remain committed to providing our customers with “egg-cellent” customer service!
Visit our award-winning website: Everything Dinosaur.